Solution Highlights
Client: Hill Country Community Needs Council (HCCNC)
Industry: Social Services
Population Served: 4,000+ Annually
Project Scope: Comprehensive IT Infrastructure Modernization
Solution Partners: Microsoft®, Bitdefender®
Key Technologies:
- Microsoft® M365
- Multi-Factor Authentication (MFA)
- Bitdefender Virus Protection
Services Provided:
- IT Infrastructure Assessment
- Email Management Migration
- Endpoint Security Solutions
- Data Centralization
- Computer Repair and Optimization
- Ongoing Training and Support
Outcomes:
- Centralized and secure data storage
- Enhanced collaboration and communication
- Improved IT efficiency and effectiveness
- Freed-up staff time for service delivery
- Increased overall organizational efficiency
Client Profile
Founded in 1983, the Hill Country Community Needs Council (HCCNC) coordinates 28 programs to meet the essential needs of families, children, and the elderly in Gillespie County, serving over 4,000 individuals annually.
The Challenge
HCCNC benefits greatly from the support of organizations, businesses, citizens of the county, local schools, law enforcement, and the Gillespie County Ministerial Alliance. It relies primarily on donations, which are directed towards programs and resources for community members in need. However, the focus on service delivery had left their IT infrastructure neglected. HCCNC reached out to Weaver Technologies for helpdesk support, as their sole IT staff member was overwhelmed and needed assistance.
The Weaver Advantage
Weaver Technologies delivers tailored IT solutions with a focus on innovation, efficiency, and client-specific needs. By integrating advanced technologies and providing dedicated support, we empower organizations like HCCNC to enhance their operations and service delivery, ensuring long-term success and community impact.
Why Weaver Technologies
When Weaver Technologies visited HCCNC, they identified several IT challenges, including outdated technology and lack of a centralized data storage system. Recognizing the budget constraints, Weaver Technologies proposed a solution and approved the donation of all necessary services, software, and support.
The Right IT Solution
Weaver Technologies migrated HCCNC to Microsoft M365, providing a more business-friendly environment. They enabled Multi-Factor Authentication for added security and installed Bitdefender virus protection on all computers. Additionally, they repaired a previously deemed unsalvageable computer, ensuring that all available resources were utilized effectively.
The Right Time: Execution
Weaver Technologies executed the project with meticulous planning:
- Detailed Assessment: Evaluated HCCNC’s existing infrastructure and identified critical needs.
- Implementation: Migrated email management to Microsoft M365, enabled security features, and installed antivirus protection.
- Support: Provided ongoing training and support to HCCNC staff to ensure smooth operation and maintenance of the new system.
Outcomes
The technology upgrade provided by Weaver Technologies resulted in centralized and secure data storage, enhanced collaboration and communication, improved IT efficiency and effectiveness, and freed-up staff time to focus on service delivery. This led to increased overall organizational efficiency for HCCNC.
The Right Reason
Weaver Technologies’ commitment to giving back to the community was evident in their support for HCCNC. The donation of services, software, and support enabled HCCNC to continue its mission of providing essential services to those in need. This project underscores Weaver Technologies’ dedication to making a positive impact, reflecting the company’s mission and values.
