The Weaver Way™: Elevating Customer Engagement.

Discover our innovative approach to delivering exceptional IT solutions.

Putting the Customer First.

In the ever-evolving world of IT services, one principle stands out: the customer comes first. At Weaver, this principle guides everything we do. The Weaver Way™ transforms customer engagement and drives business success by understanding customer needs, fostering collaboration, and delivering exceptional experiences. It’s not just about providing IT solutions; it’s about building lasting partnerships grounded in trust and mutual success.

The Engage Phase
Collaborating to Create the Right IT Solution.
Consult
Listening to fully understand your unique challenges and goals.
Confirm
Clarifying and aligning on goals for solid solution foundations.
Design
Crafting The Right IT Solution to meet your specific needs.
Validate
Collaboratively refining and validating the solution to ensure your success.
Acquire
Streamlining acquisition for a smooth, straightforward process.
Transition
Ensuring a seamless transition from sales to service delivery with impeccably coordinated communication and planning.
The Deliver Phase
Seamless execution through alignment, collaboration, validation, and team empowerment.
Review
Establish connection, trust, and rapport between the customer and the team who will implement your solution.
Schedule
Crafting a detailed implementation timeline for your integration project.
Plan
Jointly developing a detailed project plan for to ensure flawless project execution.
Implement
Execute the plan and rigorously test the solution to ensure all project requirements are met or exceeded.
Operate
Continue testing underload and real-world operating conditions to uncover and resolve any potential shortfalls.
Handoff
Equip your team with the knowledge, tools, and documentation you need to assume solution control and management.
The Nurture Phase
Continuous improvement through feedback, monitoring, support, and future-proofing strategies.
Ask
Objectively seeking and generously receiving your feedback to drive improvements and enhance our partnership.
Observe
Performing a post-implementation health check to ensure your solution is operating at optimal efficiency.
Support
Provide ongoing support, troubleshooting, and problem solving as needed to ensure your investment continues to pay off.
Envision
Provide expert insight, consultation, and planning as you plan for and envision your future needs.
Customer Reviews

We build relationships.

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“If we had any questions they were always available. Someone was always able to help us out, whether they were here, working out of our office, or working remotely, we were always able to get ahold of somebody.

They’re a great team, great people to work with, and you’re going to feel like you’ve been working with them years.”

Paul Lomas, Computer Technician - City of Del Rio
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“They don’t come in and give you a pre-packaged deal. They come, they assess what the local team is able to do, and they offer to do the rest beyond the local skillset.

I encourage anyone looking for some IT services to reach out to Weaver Technologies. They’ll come over, assess your needs, they’ll tell you what you don’t need, and they’ll tell you what you should have. Then you’re able to make up your own mind, according to your budget. They really are personable and it’s as if they were an added member of your local team.”

Dr. Carlos H. Rios, Office of the Superintendent - San Felipe Del Rio CISD
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“Whatever you need done in IT, just reach out to Weaver. Kevin, over the past few years has really taken care of me. He’s been able to get done everything I’ve planned on and budgeted for without going over budget and in a timely manner.”

Anthony Ventura, Director of Infrastructured Services - Wylie ISD
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“They are so much more reliable than a lot of the other ones. They work with you on what you need and they personalize it for you and don’t sell you things that you may not need at this time.”
Patricia Myers, Technology Director - Driscoll ISD
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“The main thing that stands out with Weaver Technologies is their customer service. It’s nice to be able to call them whenever needed. The trust factor is important when you are dealing with vendors and companies apart from your institution.”
Amador Ramirez, Director of IT - Coastal Bend College
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“Weaver has taken a lot of stress off my shoulders. Being in a small school with so many responsibilities – it was a lot. Weaver helped me tremendously. They’re trustworthy. They’re honest. They give you the best price. They’re there for you. No doubt in my mind, I say just go for it and work with them.”

Mary Pate, Technology Director - McMullen Co. ISD
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“If we had any questions they were always available. Someone was always able to help us out, whether they were here, working out of our office, or working remotely, we were always able to get ahold of somebody.

They’re a great team, great people to work with, and you’re going to feel like you’ve been working with them years.”

Robert Soto, Technology Coordinator - Edgewood ISD
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“I really like Weaver, they’ve really been helpful. I do love the people we work with. We have a lot of fun with them when they’re here and even when they’re not. They’ve kind of become friends now.”

Penny Perry-Hughes, Owner - Der Kuchen Laden
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“We had a terrible accident at our restaurant. A construction worker hit a sprinkler head causing it to release and flood our dining room. Before I knew it, Christopher Welch, was in the middle of the disaster helping us remove the water and clean up the mess. He was never asked, he simply jumped in to help. Within minutes Tammy Vollmar showed up and jumped in helping clear the water and dry off the furniture. I later found out Chris was on the phone with Tammy when this happened, and she dropped everything to come help us.

This is the exact example of Customer Service that I will be using in my training class for all my new hires. This dedication to simply jump in and help when we were in our darkest hours showed me again why I choose Weaver to be our partner.

You should be proud of how your team performed and the dedication they have to their customers. Thank you for being our partner.”

Jesse Barter, Owner - Hill & Vine
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“Our building has been a disaster with damage from the storm and replacing our flooring. It has been stressful trying to work during all it. Chris and his team have been a blessing and helped us so much. Unfortunately, sometimes they have to show up on short notice, but they are very professional and work quickly to get everything taken care of as needed. They are very much appreciated.”

Carla Hindman, CFO
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“Weaver came in and gave us the product that we wanted for what was affordable to us at the time. You’re going to get what you pay for, and I mean that in a positive sense. These guys come in with good pricing and you get a quality product and quality service.”
Raymond Medina, Technology Director - China Spring ISD